Data Privacy Policy
Last Updated: April 23, 2025
1. Introduction
WilGlobo Social Enterprise ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Entrepreneur's Roadmap to Canada platform.
This policy applies specifically to the jurisdiction of Alberta, Canada, and complies with the Personal Information Protection Act (PIPA) of Alberta, as well as other applicable Canadian privacy laws.
2. Information We Collect
We may collect the following types of personal information:
- Identifiable Information: Name, email address, phone number, postal address, and other contact information you provide when creating an account or contacting us.
- Immigration Status: Information about whether you are currently in Canada or planning to arrive, which you provide to customize your experience.
- Location Information: Information about your province or territory of residence that you provide to customize your experience.
- Business Information: Information about your business ideas, plans, and activities that you share through our platform.
- Technical Information: Information about your device, IP address, browser type, operating system, and how you interact with our website.
3. How We Collect Information
We collect information through:
- Direct interactions when you create an account, fill out forms, or communicate with us
- Automated technologies such as cookies and similar tracking technologies
- Third parties such as business partners, service providers, and public sources
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide and personalize our services based on your location and needs
- To communicate with you about our services, events, and resources
- To improve our website, services, and user experience
- To connect you with relevant resources, mentors, and opportunities
- To analyze usage patterns and trends to better serve newcomer entrepreneurs
- To comply with legal obligations and protect our rights
5. Legal Basis for Processing
Under Alberta's PIPA, we process your personal information based on:
- Your consent, which you can withdraw at any time
- The necessity to perform a contract with you
- Our legitimate interests, which do not override your fundamental rights and freedoms
- Compliance with legal obligations
6. Disclosure of Your Information
We may share your information with:
- Service providers who help us operate our platform
- Partners who provide resources and services featured on our platform
- Government authorities when required by law
- Professional advisors such as lawyers, accountants, and insurers
- Successor entities in the event of a merger, acquisition, or similar transaction
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
7. Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
- Physical security measures for our facilities
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
- Whether we can achieve those purposes through other means
- Applicable legal requirements
9. Your Rights
Under Alberta's PIPA and other applicable laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw your consent at any time
- Request a copy of your personal information in a structured, commonly used, and machine-readable format
- Lodge a complaint with the Office of the Information and Privacy Commissioner of Alberta
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. Changes to This Policy
We may update this Data Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Data Privacy Policy or our privacy practices, please contact us at:
WilGlobo Social Enterprise
123 Business Avenue, Suite 200
Calgary, AB T2P 3H7
Canada
Email: privacy@wilglobo.ca
Phone: (403) 555-1234